Can't See Roles!/Stuck on Stats

Created by HBG Casting LLC, Modified on Sat, 18 Apr at 10:33 AM by HBG Casting LLC

Can’t See Roles When You Log In?

If you are stuck on the Stats page, your profile is incomplete. 

This usually means one of two things:

ONE: Your Profile Has Incomplete Stats

If required stats are incomplete, you may be redirected to My Stats instead of seeing roles.


How to Check:

    1.    Log in to your account

    2.    Go to My Stats in the menu

    3.    Review each stat section


What to Look For:

    •    Red = Incomplete required stats

    •    Green = Complete

Stats now autosave as you update them.


Once all required sections are complete and showing green, matching roles will appear automatically in Open Roles.

If new required stats are added in the future, incomplete sections will appear in red until updated.


TWO: No Roles Match Your Stats Right Now


We may not have any current roles that match your look, type, or stats.


Good news: Matching roles appear automatically when available.


When a role is the right fit for your profile, you’ll see it in Open Roles and can apply right away.

This helps everyone by showing you roles that actually match your profile — no wasted time scrolling through those that don’t.

Need More Help? Write a helpdesk ticket!



Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article